Susanne Heissler-Knoll

Pfäffikon/Schwyz at Zürichsee(CH)

Freelancer since 2010 as a Coach, Consultant and Trainer, nationally and internationally
Whilst self-employed, working for 3 years as a counsellor and legal assistant for a family and youth counselling services in Bremgarten, Switzerland
More than 15 years of experience within Human Resource (HR) as HR-Manager, Manager of Learning and Development, Recruitment, HR-Assistance within the industry-, trade- and service-sector
Work experience in Germany, England, New Zealand, Switzerland
Fluent in German and English
Focus: Individual and Team-Coaching, facilitation of workshops, Leadership and Communication training

Apprenticeship as insurance broker
Master in Business Administration Studies (FH Nürtingen, Germany) and Graduate HR-Management as HR-Generalist, CIPD (Chartered Institute of Personnel and Development), Great Britain
CAS Intercultural Coaching, Coachingzentrum Olten, Switzerland
Diploma Person-centred counselling, pca-acp Zürich, Switzerland
NLP-Master, Gwiz-training, Great Britain
Systemic Counselling, isb, Wiesloch, Germany
Courses in MBSR (Mindfulness-based-stress-reduction), The Work (Katie Byron), hypnotherapy, psychodrama, character structures

An unconventional combination of approaches and a variety of tools and methods, including the three layers of thinking, feeling and acting
I strongly believe that the “inner attitude” (core beliefs, convictions, attitudes) decide upon successful organisational and personal change and its achievements
An authentic, appreciative, empathic, pragmatic, humorous, gentle but also determined approach which may release one’s potential, courage, energy and inspiration
With the view that one may “know all the tricks of the trade” but nevertheless is able to still think, feel and act with righteousness and integrity.